“We chose Verkada as a single pane of glass where access control, cameras, environmental monitoring, and alarms are natively integrated to one cloud-based platform.” This was an improvement over their previous system, which was made of a variety of components, all from different providers Multiple security features work together in one system.
PRISM HEALTH VERIFICATION
“If the cameras pick up unusual activity after-hours that triggers an alarm, Verkada’s professional monitoring service will check camera feeds to verify the event before dispatching emergency services.” This means they can do a video verification to determine whether there’s an actual intrusion or if it’s just a passing car or somebody walking close enough to a window to trigger the alarm.
Intrusion detection and incident resolution are fast and seamless. “Devices are plug-and-play, technical support is easy to reach, and we can quickly search for answers on a user-friendly knowledge base.” Matthew said they found the system to be both intuitive and easily scalable. The solution is simple to deploy and manage. “Door controllers, cameras, and environmental monitoring were all under different providers.” They needed a single system that integrated all their security features functionality-plus they needed it to scale with their rapid growth and be easy to learn and manage for new team members coming onboard. According to Matthew Shaw, their systems were disjointed and unable to speak with each other. Their security systems were neither in sync or user-friendly. Director of Infrastructure Matthew Shaw leads the deployment and management of technology across PHNTX, including physical security across all clinics, pharmacies, and partner locations. They highly value the privacy and security of the people they serve-and they needed a system that did the same for them and their facilities. The largest nonprofit provider of HIV medical care services in North Texas, Prism Health North Texas (PHNTX) has been connecting people living with HIV to the care and services they need in their area for the past 35 years.
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